Contact Us

Send us a message

Fill out the form below, and our team will contact you shortly.

E-Mail

[email protected]

Usually responds within 24 hours

Phone

0850 222 01 45

Weekdays 9:00 AM – 6:00 PM

Store & Office

Cosmoder Flagship

214 Baker Street, Marylebone / London, NW1 5RT

Working Hours

Mon – Sat · 10:00 AM – 8:00 PM

Closed on Sundays

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Quick answers

Frequently asked questions

When will I receive my order?

Orders placed before 2:00 PM on weekdays are shipped on the same day. Delivery usually takes 1–3 business days depending on your location. Your tracking number will be shared via email.

How do I make a return or exchange?

You can return unopened products unconditionally within 30 days from the delivery date. Simply create a return request from the "My Orders" section in your account; the shipping label will be provided by us.

Are your products vegan and cruelty-free?

Yes. All Cosmoder products are 100% vegan and are never tested on animals at any stage. Our packaging is made from recyclable materials.

How do I choose the right product for my skin?

You can reach out to us by filling out the form above with your skin type and concerns; our expert team will recommend a personalized routine for you. If you prefer, we also offer free skin analysis in our store.

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